Terms of service

Cancellation/14-Day Returns Policy

Best Cook Tool is dedicated towards keeping our customer satisfaction the best it can be. To ensure a quick and simple return or cancellation, please follow our comprehensive guide below:

Order Cancellation

Cancellation of orders that have already shipped out, or which ship out prior to the cancellation instruction reaching the relevant warehouse employee in time to halt shipment, will be subject to a 20% restocking fee. We can't guarantee that your order cancellation request will reach the shipping warehouse in time to halt the shipment, so please notify us as early as possible of your intention to cancel your order. The best way to notify us would be to email contact@bestcooktool.net as soon as possible. We will calculate restocking fees on a per-item basis, with regard to whether the cancellation request resulted in the shipment of that particular item being halted. Refunds will be made to whichever payment method placed the order.

 

 



*Please notify us as soon as possible after you send your return by emailing contact@bestcooktool.net. If possible, please provide a tracking number.